FAQs

Do you offer free samples?

If it is the common products we have in stock, then we can provide for free, you just need to pay the express freight. If make the customized samples, you should pay the extra sample fee

How long is the sample lead time?

For existing samples, it takes 3-5 days. Thay are free. If you want your own designs, it takes 5-7 days, subjet to you designs whether they need new priting screen, etc.

Do you accept small orders?

YES. If you are the small retailer or starting up business, we are definitely willing to grow with you. And we are looking forward to co-work with you for a long time relationship.

What’s your MOQ?

Normally, our MOQ is 50pcs, but it can change according to customers' requirements.

Can we print our logo on the products?

Of course, we can do it. Just send us your logo design.

Do you accept customization?

Yes, we can do OEM&ODM.

What format of the file do you need if I want my own design?

We have our own designer in house. So you can provide JPG, AI, cdr or PDF, etc. We will make 3D drawing for mold or printing screen for your final confirmation based on technique.

How many colors are available?

We match colors with Pantone Matching System. So you can just tell us the Pantone color code you need . We will match the colors. Or we will recommend some popular colors to you.

How to pay?

Can be T/T, D/P, Credit Card. Paypal

How long is the transportation time?

We have warehouse in USA , so you can get your tumbler from US warehouse FREE SHIPPING, usually it takes 2-7 days. We can also ship from China, it takes about 45 days

How can I get your offer?

Welcome to contact us by email, Whatsapp,Wechat, LinkedIn or Facebook etc. Kindly please let us know your detail request, like style, quantity, logo, color and so on. And we will recommend some for your choice.